Kristel Melchers
I had a disappointing experience with K&T Heating, which fell short of expectations. Their online appointment system was glitchy and unresponsive, making it frustrating to schedule necessary maintenance. When a technician finally arrived, there seemed to be a lack of communication about the issue; the repair took longer than anticipated and caused further inconvenience. Despite their promises of reliability and efficiency, my heating system continued to have problems afterward. Overall, I didn't feel I received the quality of service they claim to provide, leading to increased energy bills rather than reduced ones.